I’m not a fan of surprises. Don’t get me wrong, I’ll take a fun, surprise from my husband or kids any day. But when it comes to work, no, I don't like them. While there isn’t any way to avoid these situations completely, I can limit them and lessen their impact by practicing CHIP QC:

I have a new-found appreciation for the meaning of “new construction.” Whether it is watching the pouring of a foundation, walls going up or cabinets being installed, each stage is exciting as you realize we are about to make someone’s dream home a reality. We take pride in crafting a home of excellent quality; we want our owners to be proud, too.